Shipping Policy

Last updated: 18 September 2026

This Shipping Policy explains how orders placed through 1ERSEY are processed, shipped and delivered.

Order Processing

Orders for in-stock products are normally processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next available business day.

During product launches, promotional periods and other periods of high demand, processing may take longer. We will make reasonable efforts to notify customers of any significant delay.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available. Tracking updates may take up to 48 hours to appear after dispatch.

Pre-Orders

Products that are not ready for immediate dispatch may be marked as “Pre-Order” on the relevant product page.

Any estimated release, availability or dispatch date displayed for a pre-order product is an estimate only. Dates may change due to production schedules, transportation delays, customs clearance, carrier disruptions or other circumstances outside our reasonable control.

If your order contains both in-stock and pre-order products, we may:

• Hold the entire order until all products are available; or

• Dispatch the available products separately.

Where appropriate, we will provide updates regarding significant changes to an estimated pre-order dispatch date.

Delivery Estimates

Most orders are expected to arrive within approximately 7–15 business days after dispatch.

Delivery times vary depending on the destination, selected shipping method and local delivery network. All delivery timeframes are